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How pak177 Handles Your Personal Information

This policy covers what data we collect when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use pak177 on your phone or browser.

Account data explainedJazzCash, Easypaisa, Raast payment dataCookie and device activityYour rights to access and deletePakistan-region scope
pak177 How pak177 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team is the right starting point. Send your request with your registered account details so we can locate your record quickly and respond without delay.

Live Chat Open the chat widget in your account dashboard. Quote your registered mobile number so the agent can pull up your data record directly.
Email Support Send a written data request to our support address listed in the account help section. Include your account username and the specific data you need.
Account Help Page Your account settings page has a privacy section where you can review the data categories we hold and submit a correction or deletion request.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use standard encryption on all data transmitted between your device and our servers. Cookie activity is used only to keep your session active and remember your payment method preference — for example, if you last deposited via Easypaisa, the wallet selector reflects that on your next visit. We do not use cookies to build advertising profiles for third parties.

Payment Data Security

JazzCash, Easypaisa and Raast transaction identifiers are stored with access restricted to account verification and withdrawal processing teams only.

Session Cookies

Cookies keep your login active across phone and browser. They expire when your session ends and carry no payment credentials — only a session token.

Data Retention

Account data is held while your account is active. Once you close your account, personal data is removed except where retention is required under applicable law.

Your Access Rights

You can request a full export of the data we hold on your account. Submit the request via live chat or email and we will respond within a reasonable timeframe.

Your Privacy Questions Answered

Below are the questions we hear most often about how pak177 handles account data, payment records and your rights under this policy.

We collect your name, phone number, and the payment identifiers linked to your JazzCash, Easypaisa or Raast deposits. We also log your device type and session timestamps for account security.

Only the transaction reference and mobile wallet ID are stored — not your full wallet credentials. These are used solely for deposit verification and withdrawal matching.

Yes. Submit a data access request through live chat or the support email listed in your account. Include your registered mobile number so we can locate your record promptly.

Contact our support team with a written deletion request. We will remove your personal data once account closure is confirmed, except where retention is required by applicable law.

We do not sell your data. We share information only with payment processors like JazzCash, Easypaisa and Raast as needed to complete transactions, and with service partners under confidentiality terms.

We use session cookies to keep you logged in and remember your payment preference. You can block cookies in your browser settings, though this may affect login continuity across devices.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.